Images can't contain alpha channels or transparencies


Apple has released new version of iTunes Connect & I got an error message when I tried to set Screenshots on itunes connect for my app.

"Images can't contain alpha channels or transparencies." 

enter image description here

This question is tagged with ios iphone itunes app-store-connect

~ Asked on 2014-09-05 08:43:52

The Best Answer is


AFAIK png with transparency is not allowed. use jpg OR update your png (photoshop or whatever you using to create the png) and delete the transparency areas. if you work with shadows, use jpg, that will do no headaches.

~ Answered on 2014-09-05 09:06:00


I've found you can also just re-export the png's in Preview, but uncheck the Alpha checkbox when saving.

enter image description here

~ Answered on 2014-09-08 15:06:46

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