[ios] This action could not be completed. Try Again (-22421)

I am trying to upload an Apple TV App to the App Store for testing purposes, but I got the issue:

This Action could not be completed. Try Again (-22421)

as in the below image:

enter image description here

So what can I do?

This question is related to ios xcode app-store-connect

The answer is


Just happened to us.

We were sure the cause is Apple's Christmas holoday (23-27 Dec 2016). But no - we've tried again 5 minutes later and the version passed.

However - the submission button is greyed out due to the holiday.

No submit today my friend


I increased build number but the problem remained.

Then,

  1. I approved renewed licence agreement at itunesconnect.
  2. I opened App Store application on my MAC, and clicked update button for "Command Line Tools (OS X 10.11) for XCode, Version 7.3"
  3. I opened XCode. Clicked "Product" button on top bar. While tab content is open, I clicked "alt" key of keyboard to make "Clean Build Folder" option visible. I clicked this option.
  4. I rebuild my application for the same version that I received below error;

This action could not be completed. Try Again (-22421)

  1. This time I received below error when I want to upload new version;

This action could not be completed. Try again.

  1. I clicked Done and clicked blue "Upload to App Store" button again, and upload completed successfully.

I hope this helps.


Close your xCode and Application Loader,

Reboot your Mac.

Now, launch Application Loader and send it.


Check this list or just keep trying upload!

  • Got to member center
  • Check if there are any invalid provisioning profiles (for some reason, my app store distribution profile has become invalid)
  • Delete invalid profiles
  • Create new ones
  • Download and drag on XCode
  • Reboot Mac
  • Archive => Upload to App Store
  • Everything should be fine again

After multiple days of waiting and the problem being persistent. I tried multiple solutions and the below worked for me:

Open your Terminal and put this command

sudo mkdir -p /Users/Shared

sudo chown root:wheel /Users/Shared

sudo chmod -R 1777 /Users/Shared

After I put this, everything works normally.

You can read more here http://www.cnet.com/news/itunes-crashing-with-access-privileges-error-in-10-6-7/


Uncheck "Include bitcode" box, worked for me.


Update June5 ...

Apple appear to have fixed the current particular bug that was present for about the last week.

In short, you can upload with the blue "Upload to App Store..." button, rather than having to use the application loader.


For June 1, 2017

even more information, the seemingly failed uploads

do indeed seem to go to the app store...!

enter image description here

with each of the items there 208-231, I had tried to upload in the normal way, and it failed with the "Try Again (-22421)" code.

In fact, unnoticed by me, they were all going up to the app store, but it looks like they were just getting stuck on endless processing.

I then did I believe exactly what StevenOjo reported (yesterday) above:

  • Setting up an A NEW account on iTunes with a NEW email address

  • ALSO SET THAT UP ON DEVELOPER, remembering that, because Apple is the world's most idiotic organization, developer.apple is totally different from ituneconnect.apple

  • From my actual normal account, and this is IN DEVELOPER, NOT ITUNES CONNECT, I invited that new alter ego as an admin

  • Exporting the app from the organizer, as an IPA for app store distribution.

  • Logging into application loader with that new email and uploading the archive. It worked without any issues.

It's possible it would actually work fine now with my usual account; I don't know.

To be clear, after a very short time (say, two minutes), the final build (ie, 233 above) did indeed become "ready to test" as normal on the app store ..

enter image description here

All the "dud" uploads seem to be stuck forever on processing.

The staggering incompetence of Apple has reached "conspiracy theory" levels....

It is literally not possible to hire programmers and sysadmins, who are this bad.

There must be some sort of conspiracy theory, behind the utter fiasco that is Apple's provisioning. Maybe it's some sort of reverse-psychology marketing plot or something ....... who knows.


Later the same day:

I TRIED UPDATING itmstransporter:

I then tried with a new build number using the normal "Upload to the App Store..." cheery blue button.

It did not work ...

I then tried using Application Loader as described above...

It DID work with ApplicationLoader.

Conclusion ...

Unfortunately, itmstransporter is probably not relevant.

:/ what a fiasco.


As with all thing Xcode related. A simple reboot fixed the problem for me.


I was experiencing the exact same error hence being here (failed about 6 times over an hour).

I just tried again now (without changing anything), it worked by itself.

I read on the Apple-forums that it's an issue with Apple servers, nothing to do with your Xcode.

I also read that others trying the upload via ApplicationLoader (Menu -> Xcode -> Open Developer Tool -> Application Loader), this will ask where your code is, you would then have to select your Archive (not the source code), you can upload your code this way if you need. I personally prefer the built-in Xcode instead.

Works either way.

For the record, I am copying the thread from Apple Forums.

Cheers Heider


If you connect a device while the app is building/archiving, your generic device will change to your connected device automatically, and when you are trying to upload to the app store you will have that weird crash.

This: enter image description here

will change to this automatically:

enter image description here

So to answer your question, I don't know if your issue have been caused because you plugged your iOs device while archiving, but you will be able to reproduce that issue if you plug your iOS device while archiving your app. Hope this helps somebody


For Xcode 8.3.2

i have resolved same issue

"This action could not be completed. Try Again (-22421)"

using following steps...

  1. Quit your xcode (if open)
  2. in Application Folder, Xcode 8.3.2 -->Show Package Contents -->Contents -->Application -->Application Loader (Show package contents) -->Contents -->itms -->bin -->iTMSTransporter (right click and Open with Terminal, it will auto start updating...) after updating open your project, rebuild your archive and upload it again..

For Xcode 9

issue

”This action could not be completed. Try Again (-22421)”

has been Resolved in Xcode 9. Now, we can upload app through Xcode Organizer also.

https://developer.apple.com/library/content/releasenotes/DeveloperTools/RN-Xcode/Chapters/Introduction.html#//apple_ref/doc/uid/TP40001051-CH1-SW876


I had this problem over and over again. No descriptive description, just the error message that OP posted.

In fact, it was a problem with the build and so had nothing to do with Apple's servers at all, as you might think.

The solution was to go to Organizer and Export the build, then upload it via Application Loader. Here I got the correct error messages. In my case, it was a problem with CocoaPods breaking app extension validations. I solved this and then I could upload my build.

Hope this helps someone like me.


The best solution is indeed Application Loader. I can't comment on Naresh's note on this (I'm too much of a newbie to StackOverflow), but am warning you that if you are using Swift, don't the use Xcode ipa generation system. I prefer manual creation of the IPA by:

1) zipping 2 folders : a Payload folder that contain your .app and a SwiftSupport folder that you can copy from your Xarchive. 
2) rename the zip to .ipa.

Will work for 100% sure. I had the same issue but its solved by below steps:

  1. Delete all profiles from: ~/Library/MobileDevice/Provisioning Profiles/
  2. Delete developer account from Xcode >> Preference >> Account >> Delete your Apple Id
  3. Delete derived data
  4. Restart machine
  5. Download your provisioning profiles which you require to submit app
  6. Open your project and clean it
  7. And try again for submit app.

I hope this will work for all.


In my case it was caused by lack of some of the app icons in the Images.xcassets


It is probably everything all right with your code/provisioning profiles/Xcode.

I did try once more, and it worked like a charm. I did not change anything.

Please take note that some actions of people replying earlier did take, could not have any effect on this problem but still, it might look like that actions did help. It would work with or without it anyway.


Open Terminal and run:

cd ~

mv .itmstransporter/ .old_itmstransporter/

"/Applications/Xcode.app/Contents/Applications/Application Loader.app/Contents/itms/bin/iTMSTransporter"

?


(As of May 23, 2018)

Step 1

Open Xcode --> Product tab --> Archive --> export and save to desktop

Step 2

Open Xcode --> Xcode tab --> Open Developer Tool --> Application Loader >> double-click Deliver YourApp and select the recently exported .ipa file from your desktop

Solved the issue every time =)


Tested in Xcode 7.3, 04142016

Instead of clicking the blue Upload to App Store… button from the Organizer or while Archiving, Xcode offers a better tool to do this, but it is a little hidden and the process is not clear how to use it.

Here is what I documented while submitting our latest iOS application to the App Store:

First, do NOT use the blue Upload to App Store… button.

From Xcode's Xcode: Developer Tools: menu, select Application Loader.

Sign in with appropriate credentials that allow you to upload to the App Store.

When Application Loader shows you its main screen, select the Choose button on the lower right of the main window and open your IPA that you exported for the App Store.

Proceed with the submission.

Why you want to do this:

  1. Detailed app submission error reporting. Exact explanations of submission errors. It tells you what's incorrect in your app that you are trying to submit.
  2. You don't have to deal with the insipid error that prompted this question in the first place.
  3. It works consistently in my tests where Xcode's Submit App to Store… from the Archive menu does not.

The problem can not be solved with xCode Upload Process. I was facing same issues few days ago when submitting few of my apps and all apps showing same error. After many tries, I used Application Loader to upload app and it worked.

First go to xcode -> product menu -> archive Select Export for Appstore Save IPA file Now Open Application loader by going to xCode -> xCode Menu -> Open Developer Tool -> Application Loader Login with the credentials of account, and select the IPA file. Submit it! It works!


I think my issue was that I had previously attempted to upload the same version number of my application and it either failed for another reason, or I cancelled it myself.

I changed the version of my app to a version which had not been used before. Cleaned my project. Re-archived it, then uploaded with no issues.

...... You need to INCREASE your version number, you can't make it smaller...


I am quite sure that Xcode wants us to be logged in with our "normal" account to the App Store app when it tries to upload an app to the Mac App Store (MAS) via the Organizer window.

Usually, we developers all test our apps using our MAS test account. This seems to switch the logged App Store user, too. For me, this always works fine:

  1. Log in to the App Store app with your normal account.
  2. Retry the upload via the Xcode Organizer. Should then work like expected.

You can try following solutions:
Use Application Loader to upload your app, as Xcode organizer can't upload file (rejects IPA) sometimes, without genuine reason and it's frequently occurring issue, with Xcode Organizer, that apple could not resolve permanently.

Solution for error code: 22421

  • Apple app upload server is not working properly (not in connection or lost connection during file upload). Just wait and try again later (may be after a day).
  • Fluctuation in your network connection, during file upload.
  • You may not have added privacy statements in your info.plist file.

Cocoa Keys: Here, is list of keys (with privacy statements) that you should consider to add in your info.plist file, if you have used that service in your application.


Nowadays, you may also face, this error code: 90186 (with app loader)

  • Outdated application loader can be reason of this error. Use latest Xcode tool and use application loader from Xcode Tool.
  • Incorrect/invalid provisioning profile, associated with your build. Ensure, your have used correct provisioning profile (A provisioning profile with Distribution/Production mode is require. A Development mode provisioning profile won't allow your to upload app on store.)

You can find latest Application Loader Tool from latest Xcode Tool: Xcode -> Open Developer Tool -> Application Loader

enter image description here


For June 1 2017

Certain combined steps from answer of this thread that worked for me. I am writing the process that worked fine for me.

1) Open terminal and run this

cd ~

mv .itmstransporter/ .old_itmstransporter/

"/Applications/Xcode.app/Contents/Applications/Application Loader.app/Contents/itms/bin/iTMSTransporter"

iTMSTransporter will then update itself, wait till process completes.

2) Logout the apple account from Xcode preferences account and login again instead of creating new Id on iTunes and developer account.

3) Clean the project and archive then export the app from organiser as an IPA for app store distribution.

4) Logging into application loader with same account and upload the ipa.

5) Process will complete successfully.


I had the same issue. It was related to the Build Settings -> Code Signing Identity -> Release which was set to iOS Developer. If has to be set to iOS Distribution in order for Xcode upload to work.


Flaky network connection ...

I've had this in the past and it eventually just fixed itself.
But this weekend I tried for days consecutively without success.
However, on a hunch, I've just had success now by changing to a different network and then submitting.


The problem can not be solved with xCode Upload Process. I was facing same issues few days ago when submitting few of my apps and all apps showing same error. After many tries, I used Application Loader to upload app and it worked.

  1. First go to xcode -> product menu -> archive
  2. Select Export for Appstore
  3. Save IPA file
  4. Now Open Application loader by going to xCode -> xCode Menu -> Open Developer Tool -> Application Loader
  5. Login with the credentials of account, and select the IPA file.

Submit it! It works!


Both developers on our team experienced the same problem, from different machines on May 31st 2017. I worked around the problem by:

  1. Setting up an app specific password on my Apple ID.
  2. Exporting the app from the organizer, as an IPA for app store distribution.
  3. Logging into application loader with that App Specific password and uploading the archive. It worked without any issues.

What a lovely waste of time. Hopefully these steps work for others and save some time.


Validating the same archive that failed to upload worked for me. Or just Apple's servers came back up.


I was too having this issues, I had uploaded my application and also updated it once but had no issues, but as i was uploading it for the 3rd time, i came across this issue, tried hell lot of things, scratched my head, googled it for hours, kept on trying the whole day, but nothing happened, but next day( a new light came) and my app uploaded on the first attempt.

Feel like there was some issue from apple side(be it there server, there software xCode or there mac).

So don not get dishearten if facing this problem, you can explore diff things with this problem but its just simple thing to correct this issue is to wait for some time take rest and try again.


I also ran into this with my xCode 7.3.1, I did below and looks like 22421 is generic error code if Enable Bitcode is checked/selected:

  • Removed and regenerated fresh certificates & profiles
  • Cleaned project and restarted machine
  • Made sure that I have all icons for my watch app and iOS app
  • watch image asset/bundle is <5MB
  • followed this to enable or disable Bitcode flag

And achieved. - Still build gets uploaded only if I uncheck Enable Bitcode (which I don't understand why)


I had this problem too. My issue was that I had previously uploaded a build with the same build number.I just increased the build number in Unity and the problem was resolved. As a matter of fact I didn't realise this was the cause until I used Application Loader, which gave a much more informative error message.


Hey i have same issue when i am trying to upload IPA on Appstore. I solved it when i checked that my Distribution provisioning profile was invalid. So just update provisioning profile,download then install and restart Xcode. Now archive and upload it on Appstore it will be done.

OR

Create IPA and upload via Application Loader.

Good luck.


Just In case it is same my mistake.

Did you check both provisioning profile settings in "your Project" and "your Targets"?

enter image description here


There's another way to fix above error. Try this, it fixed it for me. Open Terminal and run:

cd ~  
mv .itmstransporter/ .old_itmstransporter/  
"/Applications/Xcode.app/Contents/Applications/Application Loader.app/Contents/itms/bin/iTMSTransporter" 

Three above code line will update iTMSTransporter, then you can try uploading in XCode again.

Refs for more details: https://forums.developer.apple.com/thread/76803


For me VPN caused that problem. After I disconnected from it upload was successful.


Just close your Xcode and restart your mac. Then try upload your app again. It result from the networking problem,not your operation.


I've tried to load archive nearly 10 times (with all kinds of cleans and reloads, with different versions and provisioning files), still received the same error. Then suddenly on my next attempt it showed me: "cannot proceed with delivery an existing transporter instance is currently uploading this package", I did the following and it helped:

Basically, you need to clear out the transport tokens. This can happen if you were to close out of Xcode while in the middle of submitting an app to iTunes Connect.

/Users/<username>/.itmstransporter/UploadTokens/

Delete any .token files in this directory. If you are unable to find the .token files, this is because they are hidden in Finder. To hide/show hidden files in Finder, use the following Terminal command (TRUE = UNHIDE, FALSE = HIDE):

defaults write com.apple.finder AppleShowAllFiles TRUE;killall Finder


Make sure you have saved the prepare for submission page under itunesconnect.apple.com for the new version


Just try exporting the iPA file and then upload that exported iPA file with application loader. It will solve your problem.


My problem was with the provisional profiles.

So for me it worked:

Go to Xcode preferences -> Accounts -> In my ID Apple Account -> Select "Download All"

I checked too, in member center and delete all invalid provisionals profiles and:

1 - Close Xcode

2 - Open Xcode, do clean and build of my project.

3 - Archive my code again.


When above problem exists and you have Two Factor Authentication enabled, just do the following:

  1. go to http://appleid.apple.com and then create your App-Specific Password

enter image description here

  1. Inside Application Loader login with your apple id and App Specific Password you just created.

  2. Upload your ipa to itunesconnect.


This occurred to me after I enabled two-factor authentication in my Apple ID. After I disable two-factor authentication, everything works as expected.


When you receive error "Action could not be completed. Try Again (-22421)", Just try to resubmit same app on iTunes store using XCode again, and you will get the actual error messages next time.

Detailed error message which your received next time will help you what to do actually!!!

If you are receiving same error again and again, you can submit app using "App Loader" and it may success to submit.

[ Take care Point: ]

Please check your app version / build version number is greater than previously submitted version. You can verify it in Xcode -> Project setting -> General section AND iTunes-Connect-Account -> App Package -> Activity tab


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