[php] PHPMailer: SMTP Error: Could not connect to SMTP host

I've used PHPMailer on several projects but now I'm stuck. It gives me the error:
SMTP Error: Could not connect to SMTP host.
I've tried sending email from Thunderbird and it works ! But not through PHPMailer ... Here are the settings from Thunderbird:

Server name: mail.exampleserver.com
Port: 587
Username: [email protected]
Secure Authentication: No
Connection Security: STARTTLS

I've compared these with the server at my last project where I used PHPMailer and they were:

Server name: mail.exampleserver2.com
Port: 465
Username: [email protected]
Secure Authentication: No
Connection Security: SSL/TLS

My php code is:

 $mail = new PHPMailer();
 $mail->IsSMTP(); // send via SMTP
 $mail->Host = SMTP_HOST; // SMTP servers
 $mail->Port = SMTP_PORT; // SMTP servers
 $mail->SMTPAuth = true; // turn on SMTP authentication
 $mail->Username = SMTP_USER; // SMTP username
 $mail->Password = SMTP_PASSWORD; // SMTP password
 $mail->From = MAIL_SYSTEM;
 $mail->FromName = MAIL_SYSTEM_NAME;
 $mail->AddAddress($aSecuredGetRequest['email']);
 $mail->IsHTML(true); // send as HTML

Where I am wrong?

This question is related to php email phpmailer

The answer is


$mail->SMTPDebug = 2; // to see exactly what's the issue

In my case this helped:

$mail->SMTPSecure = false;
$mail->SMTPAutoTLS = false;

I had the same problem and it was because PHPMailer realized the server supported STARTTLS so it tried to automatically upgrade the connection to an encrypted connection. My mail server is on the same subnet as the web server within my network which is all behind our domain firewalls so I'm not too worried about using encryption (plus the generated emails don't contain sensitive data anyway).

So what I went ahead and did was change the SMTPAutoTLS to false in the class.phpmailer.php file.

/**
 * Whether to enable TLS encryption automatically if a server supports it,
 * even if `SMTPSecure` is not set to 'tls'.
 * Be aware that in PHP >= 5.6 this requires that the server's certificates are valid.
 * @var boolean
 */
public $SMTPAutoTLS = false;

In my case in CPANEL i have 'Register mail ids' option where i add my email address and after 30 minutes it works fine with simple php mail function.


Since this questions shows up high in google, I'd like to share here my solution for the case where PHP was just upgraded to version 5.6 (which has stricter SSL behavior).

The PHPMailer wiki has a section on this:

https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting#php-56-certificate-verification-failure

The suggested workaround is including the following piece of code:

$mail->SMTPOptions = array(
    'ssl' => array(
        'verify_peer' => false,
        'verify_peer_name' => false,
        'allow_self_signed' => true
    )
);

This should work for PHPMailer 5.2.10 (and up).

Note: Obviously, and also as suggested in that wiki, this should be a temporary solution!

The correct fix for this is to replace the invalid, misconfigured or self-signed certificate with a good one.


I recently dealt with this problem, and the cause of the problem turned out to be that the root certificate on the SMTP server that I was connecting to was the Sectigo root certificate that recently expired.

If you're connecting to the SMTP server by SSL/TLS or STARTTLS, and you've not changed anything recently in the environment where your PHPMailer script is running, and this problem suddenly occurred - then you might want to check for an expired or invalid certificate somewhere in the certificate chain on the server.

You can view the server's certificate chain using openssl s_client.

For SSL/TLS on port 465:

openssl s_client -connect server.domain.tld:465 | openssl x509 -text

For STARTTLS on port 587:

openssl s_client -starttls smtp -crlf -connect server.domain.tld:587 | openssl x509 -text

does mail.exampleserver.com exist ??? , if not try the following code (you must have gmail account)

$mail->SMTPSecure = "ssl";  
$mail->Host='smtp.gmail.com';  
$mail->Port='465';   
$mail->Username   = '[email protected]'; // SMTP account username
$mail->Password   = 'your gmail password';  
$mail->SMTPKeepAlive = true;  
$mail->Mailer = "smtp"; 
$mail->IsSMTP(); // telling the class to use SMTP  
$mail->SMTPAuth   = true;                  // enable SMTP authentication  
$mail->CharSet = 'utf-8';  
$mail->SMTPDebug  = 0;   

I had a similar issue. I had installed PHPMailer version 1.72 which is not prepared to manage SSL connections. Upgrading to last version solved the problem.


Your problem is most likely this

Connection Security: STARTTLS Connection Security: SSL/TLS

Those are 2 different protocols, are you using the correct one, whatever one you're using in Thunderbird needs to be used.

Try setting the variable:

// if you're using SSL
$mail->SMTPSecure = 'ssl';
// OR use TLS
$mail->SMTPSecure = 'tls';

I had a similar issue and figured out that it was the openssl.cafile configuration directive in php.ini that needed to be set to allow verification of secure peers. You just set it to the location of a certificate authority file like the one you can get at http://curl.haxx.se/docs/caextract.html.

This directive is new as of PHP 5.6 so this caught me off guard when upgrading from PHP 5.5.


Followed code worked for me:

$mail = new PHPMailer(true);

$mail->isSMTP();// Set mailer to use SMTP
$mail->CharSet = "utf-8";// set charset to utf8
$mail->SMTPAuth = true;// Enable SMTP authentication
$mail->SMTPSecure = 'tls';// Enable TLS encryption, `ssl` also accepted

$mail->Host = 'smtp.gmail.com';// Specify main and backup SMTP servers
$mail->Port = 587;// TCP port to connect to
$mail->SMTPOptions = array(
    'ssl' => array(
        'verify_peer' => false,
        'verify_peer_name' => false,
        'allow_self_signed' => true
    )
);
$mail->isHTML(true);// Set email format to HTML

$mail->Username = 'Sender Email';// SMTP username
$mail->Password = 'Sender Email Password';// SMTP password

$mail->setFrom('[email protected]', 'John Smith');//Your application NAME and EMAIL
$mail->Subject = 'Test';//Message subject
$mail->MsgHTML('HTML code');// Message body
$mail->addAddress('User Email', 'User Name');// Target email


$mail->send();

Since this is a popular error, check out the PHPMailer Wiki on troubleshooting.

Also this worked for me

$mailer->Port = '587';

In my case it was a lack of SSL support in PHP which gave this error.

So I enabled extension=php_openssl.dll

$mail->SMTPDebug = 1; also hinted towards this solution.

Update 2017

$mail->SMTPDebug = 2;, see: https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting#enabling-debug-output


Examples related to php

I am receiving warning in Facebook Application using PHP SDK Pass PDO prepared statement to variables Parse error: syntax error, unexpected [ Preg_match backtrack error Removing "http://" from a string How do I hide the PHP explode delimiter from submitted form results? Problems with installation of Google App Engine SDK for php in OS X Laravel 4 with Sentry 2 add user to a group on Registration php & mysql query not echoing in html with tags? How do I show a message in the foreach loop?

Examples related to email

Monitoring the Full Disclosure mailinglist require(vendor/autoload.php): failed to open stream Failed to authenticate on SMTP server error using gmail Expected response code 220 but got code "", with message "" in Laravel How to to send mail using gmail in Laravel? Laravel Mail::send() sending to multiple to or bcc addresses Getting "The remote certificate is invalid according to the validation procedure" when SMTP server has a valid certificate How to validate an e-mail address in swift? PHP mail function doesn't complete sending of e-mail How to validate email id in angularJs using ng-pattern

Examples related to phpmailer

require(vendor/autoload.php): failed to open stream Fatal error: Class 'PHPMailer' not found PHPMailer - SMTP ERROR: Password command failed when send mail from my server Getting error while sending email through Gmail SMTP - "Please log in via your web browser and then try again. 534-5.7.14" Mail not sending with PHPMailer over SSL using SMTP sending email via php mail function goes to spam Unable to send email using Gmail SMTP server through PHPMailer, getting error: SMTP AUTH is required for message submission on port 587. How to fix? phpmailer - The following SMTP Error: Data not accepted Send File Attachment from Form Using phpMailer and PHP phpmailer: Reply using only "Reply To" address