Using a rich-text editor, our users can drag and drop a saved image from their desktop to the editor. The image appears and displays properly in the web page after they submit.
Since the image is not uploaded anywhere, the editor saves the image as a base64-encoded image.
<img alt="" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA4QAAAFKCAIAAADKUQaBAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAP+lSURBVHhepP1p32zb
etc.
But it doesn't show up - not on the iPhone, nor two different versions of Outlook. The image is simply broken. We want to stick with base64 due to it already working with the web page and the ability to view an image if the user is offline.
This question is related to
email
base64
html-email
data-uri
The answer is
Support, unfortunately, is brutal at best. Here's a post on the topic:
https://www.campaignmonitor.com/blog/email-marketing/2013/02/embedded-images-in-html-email/
And the post content:
An alternative approach may be to embed images in the email using the cid method. (Basically including the image as an attachment, and then embedding it). In my experience, this approach seems to be well supported these days.
Source: https://www.campaignmonitor.com/blog/how-to/2008/08/embedding-images-revisited/
Source: Stackoverflow.com