The solution for me was following the instructions at https://developer.android.com/studio/run/oem-usb.html#InstallingDriver. Specifically, the key part from that link that helped me to find the solution was this: "Install a USB Driver. First, find the appropriate driver for your device from the OEM drivers table below." This means that you cannot find a single link that applies to everyone as the solution. It will depend on your device! "So I visited the page to get OEM Drivers at https://developer.android.com/studio/run/oem-usb.html#Drivers. In my case, the device I was using was an LG K8 LTE. I had to go to http://www.lg.com/us/support/software-firmware-drivers#, Browse by product and I found the driver I needed under the Model Number "LGAS375 KG K8 ACG - AS375", Cell Phone Product. From http://www.lg.com/us/support-mobile/lg-LGAS375 I used the "Install the USB DRIVER" for Windows (http://tool.lime.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425).
Depending on the device model you are using, you will need to find the specific drivers that work for your phone, and that should work.