In my xml file, the header looked like this:
<?xml version="1.0" encoding="utf-16"? />
In a test file, I was reading the file bytes and decoding the data as UTF-8 (not realizing the header in this file was utf-16) to create a string.
byte[] data = Files.readAllBytes(Paths.get(path));
String dataString = new String(data, "UTF-8");
When I tried to deserialize this string into an object, I was seeing the same error:
javax.xml.stream.XMLStreamException: ParseError at [row,col]:[1,1]
Message: Content is not allowed in prolog.
When I updated the second line to
String dataString = new String(data, "UTF-16");
I was able to deserialize the object just fine. So as Romain had noted above, the encodings need to match.