Could not obtain information about Windows NT group user

Question

I am creating a SQL Server Replication using a script  When I try to execute   The job failed   Unable to determine if the owner  STAR moorer7  of job L3BPT2M-Atlas-14 has server access  reason  Could not obtain information about Windows NT group user  STAR moorer7   error code 0x5   SQLSTATE 42000   Error 15404     This is a job created by a script that defines replication   How do I debug this

User · Answer

I was having the same issue  which turned out to be caused by the Domain login that runs the SQL service being locked out in AD  The lockout was caused by an unrelated usage of the service account for another purpose with the wrong password   The errors received from SQL Agent logs did not mention the service account s name  just the name of the user  job owner  that couldn t be authenticated  since it uses the service account to check with AD

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In my case I was getting this error trying to use the IS ROLEMEMBER   function on SQL Server 2008 R2   This function isn t valid prior to SQL Server 2012     Instead of this function I ended up using   select 1  from sys database principals u  inner join sys database role members ur      on u principal id   ur member principal id  inner join sys database principals r      on ur role principal id   r principal id  where r name    role name  and u name    username   Significantly more verbose  but it gets the job done

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We encountered similar errors in a testing environment on a virtual machine  If the machine name changes due to VM cloning from a template  you can get this error   If the computer name changed from OLD to NEW   A job uses this stored procedure   msdb dbo sp sqlagent has server access  login name    OLD Administrator    Which uses this one   EXECUTE master dbo xp logininfo  OLD Administrator    Which gives this SQL error 15404  select text from sys messages where message id   15404  Could not obtain information about Windows NT group user   ls   error code   lx    Which I guess is correct  under the circumstances  We added a script to the VM cloning deployment process that re-creates the SQL login

User · Answer

I just got this error and it turns out my AD administrator deleted the service account used by EVERY SQL Server instance in the entire company   Thank goodness AD has its own recycle bin   See if you can run the Active Directory Users and Computers utility   SystemRoot  system32 dsa msc   and check to make sure the account you are relying on still exists

User · Answer

Active Directory is refusing access to your SQL Agent  The Agent should be running under an account that is recognized by STAR domain controller

User · Answer

Just solved this problem  In my case it was domain controller is not accessible  because both dns servers was google dns    I just add to checklist for this problem    check domain controller is accessible

User · Answer

I had to connect to VPN for the publish script to successfully deploy to the DB

User · Answer

In our case  the Windows service account that SQL Server and SQL Agent were running under were locked out in Active Directory

User · Answer

For me  the jobs were running under DOMAIN Administrator and failing with the error message  The job failed   Unable to determine if the owner  DOMAIN administrator  of job Agent history clean up  distribution has server access  reason  Could not obtain information about Windows NT group user  DOMAIN administrator   error code 0x5   SQLSTATE 42000   Error 15404    To fix this  I changed the owner of each failing job to sa  Worked flawlessly after that  The jobs were related to replication cleanup  but I m unsure if they were manually added or were added as a part of the replication set-up - I wasn t involved with it  so I am not sure

[sql] Could not obtain information about Windows NT group user

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