Redacted version of my article FTP Connection Modes (Active vs. Passive):
FTP connection mode (active or passive), determines how a data connection is established. In both cases, a client creates a TCP control connection to an FTP server command port 21. This is a standard outgoing connection, as with any other file transfer protocol (SFTP, SCP, WebDAV) or any other TCP client application (e.g. web browser). So, usually there are no problems when opening the control connection.
Where FTP protocol is more complicated comparing to the other file transfer protocols are file transfers. While the other protocols use the same connection for both session control and file (data) transfers, the FTP protocol uses a separate connection for the file transfers and directory listings.
In the active mode, the client starts listening on a random port for incoming data connections from the server (the client sends the FTP command PORT to inform the server on which port it is listening). Nowadays, it is typical that the client is behind a firewall (e.g. built-in Windows firewall) or NAT router (e.g. ADSL modem), unable to accept incoming TCP connections.
For this reason the passive mode was introduced and is mostly used nowadays. Using the passive mode is preferable because most of the complex configuration is done only once on the server side, by experienced administrator, rather than individually on a client side, by (possibly) inexperienced users.
In the passive mode, the client uses the control connection to send a PASV command to the server and then receives a server IP address and server port number from the server, which the client then uses to open a data connection to the server IP address and server port number received.
With the passive mode, most of the configuration burden is on the server side. The server administrator should setup the server as described below.
The firewall and NAT on the FTP server side have to be configured not only to allow/route the incoming connections on FTP port 21 but also a range of ports for the incoming data connections. Typically, the FTP server software has a configuration option to setup a range of the ports, the server will use. And the same range has to be opened/routed on the firewall/NAT.
When the FTP server is behind a NAT, it needs to know it's external IP address, so it can provide it to the client in a response to PASV command.
With the active mode, most of the configuration burden is on the client side.
The firewall (e.g. Windows firewall) and NAT (e.g. ADSL modem routing rules) on the client side have to be configured to allow/route a range of ports for the incoming data connections. To open the ports in Windows, go to Control Panel > System and Security > Windows Firewall > Advanced Settings > Inbound Rules > New Rule. For routing the ports on the NAT (if any), refer to its documentation.
When there's NAT in your network, the FTP client needs to know its external IP address that the WinSCP needs to provide to the FTP server using PORT command. So that the server can correctly connect back to the client to open the data connection. Some FTP clients are capable of autodetecting the external IP address, some have to be manually configured.
Some firewalls/NATs try to automatically open/close data ports by inspecting FTP control connection and/or translate the data connection IP addresses in control connection traffic.
With such a firewall/NAT, the above configuration is not necessary for a plain unencrypted FTP. But this cannot work with FTPS, as the control connection traffic is encrypted and the firewall/NAT cannot inspect nor modify it.