Filezilla FTP Server Fails to Retrieve Directory Listing

Question

I m running Filezilla Server 0 9 45 beta to manage my server remotely  After setting it up  I tested connecting to it using the IP 127 0 0 1  and it worked successfully  However  to connect to the server remotely  I port forwarded to port 21  and tried to connect using my computer s IP   Status  Connecting to  My IP  21    Status  Connection established  waiting for welcome message    Response    220 Powered By FileZilla Server version 0 9 45 beta Command     USER hussain khalil Response    331 Password required for user Command     PASS           Response    230 Logged on Status  Connected Status  Retrieving directory listing    Command     CWD   Response    250 CWD successful      is current directory  Command     PWD Response    257     is current directory  Command     TYPE I Response    200 Type set to I Command     PORT 192 168 0 13 205 63 Response    200 Port command successful Command     MLSD Response    150 Opening data channel for directory listing of     Response    425 Can t open data connection for transfer of     Error   Failed to retrieve directory listing   This continues to work locally  but not when connecting remotely    How can I fix this

User · Answer

In my case  restarting my router which I used to connect to the internet worked  I think too much of connections were going from the same IP Address and when I restarted my router  possibly a new IP was assigned and now everything works fine  and passive mode gives good speed in directory listing

User · Answer

I just changed the encryption from  Use explicit FTP over TLS if available  to  Only use plain FTP   insecure  at site manager and it works

User · Answer

My issue was also the firewall  I m using a Linux server with WHM cPanel  Adding my IP to the quick allow solved my issue  I hadn t updated Filezilla and I don t think there were any changes to the server that should have caused it  However  I did move and my IP changed so maybe that was the problem  Good luck to everyone else with this insanely annoying issue

User · Answer

I solved this by going into Site Manager -  selected the connection that Failed to retrieve directory listing -  Switched to tab  Transfer Settings  and set  Transfer Mode  to  Active  instead of  Default   Also check if you are connected via VPN or anything similar  this can also interfere

User · Answer

I experienced the same problem with FZ-client  while my notebook connected via WLAN and DSL Router   In the Site Manager connection settings I was applied Host ftp domain-name  Encryption Only use plain FTP  insecure  and User username domain-name  Then the FTP-client succesfully connected to my website server   More FTP connection information could be found in the CPanel of the webserver  Hope this helps

User · Answer

My experience is that the new version of Filezilla has this problem  but not the old versions  I was using Filezilla and everything was OK  After I upgraded to version 3 10  I faced this problem and I couldn t solve it  I uninstalled version 3 10 and reinstalled version 3 8 and the problem was gone  Now I am using version 3 8 and everything is OK  I prefer to face no problems even if I have to use old versions      Try installing the old version and do not upgrade  however odd that may sound

User · Answer

When you send the port command to your server  you are asking the server to connect to you  on the remote network   If the remote network also has a NAT router  and you have not port-forwarded the port you are sending with your PORT command  the server will not be able reach you   The most common solution would be to send the PASV command to the server instead of the PORT command  The PASV command will ask the server to create a listening socket and accept a connection from the remote machine to establish the data connection   For the PASV command to work  you will also need to port-forward a range of ports for the passive data connections  The passive connection ports  which need to be forwarded  should be listed in the FileZilla documentation

User · Answer

Ok this helped a lot  I couldn t find a fix   Simply  I already port forwarded the FTP port to my server   The default is 14147  I ll use this as example   Go to Edit   General settings  Listening port should be the one your using  in this case 14147   Then go to Passive Mode Settings  I checked  Use Custom Port   and entered in the Range 50000 - 50100   Then on your router  port forward 50000 - 50100 to the server IP locally   IPv4 specific settings I left at default  reconnected my client  and bam now the file listing appears   Ensure your servers firewall has an inbound rule set to accept 14147  and 50000-50100   Basically what Evan stated  I can t attest to the security of opening these ports  but this is what finally got my Filezilla client and server to communicate and view files  Hope this helps someone

User · Answer

File   Site Manager   Select your site   Transfer Settings   Active  Works for me

User · Answer

I also had the problem after upgrading to 3 10  I had versoin 3 6 02 hanging around and installed that  Problem solved

User · Answer

I had Filezilla 3 6  and had the same issue as OP  I have upgraded to 3 10 3 thinking it would fix it  Nope  still the same   Then I did a bit digging around the options  and what worked for me is   Edit -  Settings -  FTP -  Passive Mode and switched from  Fall back to active mode  to  Use the server s external IP address instead

User · Answer

Run Windows Defender Firewall with Advanced Security  Start   Run   wf msc

User · Answer

I had that problem with my server hosted in the cloud  I only need the server a couple of times a year and so when I boot up my server the IP address changes  The new IP address then has to be updated on FTP Server passive mode settings   The latest version of Filezilla works just fine

User · Answer

I use SFTP and its work for me

User · Answer

I had the same problem-what worked for me -in Windows OS-is adding FileZilla as a firewall exception-under allow a program through firewall features

User · Answer

Check if the ip address on the router is the same with the one on the ftp server  If not make sure it is the same  This should works perfectly

User · Answer

If you re using VestaCP  you might want to allow ports 12000-12100 TCP on your Linux Firewall   You can do this in VestaCP settings

User · Answer

I ve had the same problem  This was due to the firewall  I use windows server    Can you allow the connection permission for program  intead of port 21 22 permission   Windows Firewall with Advanced Security- gt  Inbound Rules- gt  Add Rule- gt  Program- gt   Select Filezilla path with Browse button - gt  Allow the Connection

User · Answer

It worked for me  General - gt  Encryption - gt  Only use plain FTP Transfer settings - gt  Transfer Mode - gt  Active Consider that it is very insecure  and must be used only for testing

User · Answer

Now in FileZilla  create a new Account 1  Host is the FTP Address - e g  ftp somewhere com 2  Protocol is  SFTP-SSH File Transfer Protocol  3  User ID is your Bluehost User Id 4  Password is your Bluehost Password 5  Click  Connect  to establish a connection with Directory Listing   This resolve the issue with 3 10 for me  And I m glad to have the Secure Access for all of my future file transfers  It should prevent security issues in the future

User · Answer

Most of the answers here involves configuring  actually just by adding sftp    on your host  see below image  you can instantly fixed that kind of problem  works for me     And also take note that if you follow Vaggelis guide you are lowering your security  sftp is better than using plain ftp      I just changed the encryption from  Use explicit FTP over TLS if available  to  Only use plain FTP   insecure  at site manager and it works

[ftp] Filezilla FTP Server Fails to Retrieve Directory Listing

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