Google Play error Error while retrieving information from server DF-DFERH-01

Question

I m just finishing a game for android and I m testing out the in app purchase functions  I m sending testing using android test purchased   It was working fine until a few hours ago  But now when I click the  accept and buy  in google play  the store gives the error           Google play error  Error while retrieving information from server  DF-DFERH-01        Does anyone know what this error means

User · Answer

Nothing above made it work for me  The thing for me is that I was testing a subscription and i forgot SkuType SUBS  changing it to INAPP for the reserved google test product fixed it

User · Answer

Long press on Google play application  Select App info Click on Clear Cache Click on Clear app data  Now again click on Google Play app  It will work now

User · Answer

In my case  this error message was displayed when I tried downloading an app from Google Play Store using a VPN  The download only worked when I disabled the VPN  Using a VPN  downloads were only working for the apps I downloaded previously   This looks like a censorship from Google  which is really bad for the user experience and I hope they will stop this   Fortunately I don t use Android on my smartphone  it was on my Linux laptop using Anbox or Android x86 in VirtualBox

User · Answer

suggestions of solving this problem is   If you already had installed app in your phone before downloading from google play  obviously run from your code   then first uninstal it  and then download and install app from google play   it worked for me  Thanks and regards

User · Answer

Tested on a Huawei P20    Uninstall  or disable  Play Store  Reinstall Google Play   Source    Download the latest version of Google Play Store from APK Mirror  Install the app simply by opening the APK file   Restart device    Note  before finding this solution  I followed the instructions from some of the other answers here  removed my Google account from my device and added it again  cleared data and cache from various google play apps  This may or may not be necessary  feedback is welcome

User · Answer

I had the same issue  Solved it simply  I have  2  google accounts linked to my Play Store  It just so happens that I installed  an  app from  account B   and I was trying to rate it from  account A   So  switched accounts  and voil

User · Answer

Issue resolved after installing Google Play Services  NEVER needed them until now  removed because used too many resources on my Android 2 3   and do the following steps   From Ryan Lestage on Google     Clear data for the following apps    Play Store Download Manager Google Services Framework  Restart your phone   Fire up the Play Store app  Wait for the device to show again on the web Play Store  It will appear under Settings  gt  Devices  It may take a half-hour to several hours to appear    When your phone has shown up in the Play Store with the date registered as today s date  proceed with the next steps  but not before     Open Google Settings from your device s apps menu  Touch Android Device Manager  Uncheck Allow remote factory reset  Go to your device s main Settings menu  then touch Apps  gt  All  gt  Google Play services  Touch Clear Data  Note that this action doesn t remove personal data  Go back to Google Settings and select Allow remote factory reset  Restart your device

User · Answer

This is a reported bug with Google  Bug Report  It seems to be related with Google s servers and is very intermittent   IE  you ll notice how all the comments revolve around a few specific days  Haven t been able to fix it myself  but the one comment suggests trying the following    Shutdown your device  Remove your sim card  Turn on your device  Connect your device to a non-local  PR  server  like ATT  TMobile  Spring  If you have a friend ask for a wifi thetering  Open the Play Store  Shutdown and re-install the sim card  Turn on     It seems this error is only related to the static responses from Google  Using real product IDs don t suffer from this problem   Update  My answer here is pretty old and the InApp purchase library has changed quite a bit since  Refer to  Ehsan Sajjad answer instead

User · Answer

It has to do with the new Play Store update   Go to       settings apps all Google Play Store   Select Google Play Store and select uninstall updates - that should solve your issue  Open up play store and purchase your app or game select bill to Verizon or whatever phone provider you use then accept  Log in to your Google account and you re done  When you close out the play store it will update again to the latest version and will allow you to bill to account

User · Answer

I had the same issue because of an incorrect product sku    I was using android test purchase instead of android test purchased

User · Answer

Try this  as it solved in my case on a Samsung mobile phone   1  Open the  Google Play  app and press the home button to return  2  Go to Settings   Applications   Manage Applications  3  Select the  ALL  tab  Search for  Google Play Store  and press it to open   4  Press  Force stop   5  Press  Clear cache   6  Press  Clear Data   7  Now Open Play Store and it will work normally    If the above steps does not help then try the following as well   1  Go to Settings   Applications   Manage Applications  2  Select the  ALL  tab  Search for  Google Services Framework  and press it to open   3  Press  Force stop   4  Press  Clear cache   5  Press  Clear Data

User · Answer

It works for me       I went to the settings on my phone and deleted my gmail account then re-added and synced the account and it worked for me   settings accounts delete account settings accounts add account sync and follow screen prompts  hope it works for you  i was receiving the df-dferh-01 error as well and couldnt buy in app purchases and this did the trick

[android] Google Play error "Error while retrieving information from server [DF-DFERH-01]"

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