Do you have a local user.name or user.email that's overriding the global one?
git config --list --global | grep user
user.name=YOUR NAME
user.email=YOUR@EMAIL
git config --list --local | grep user
user.name=YOUR NAME
user.email=
If so, remove them
git config --unset --local user.name
git config --unset --local user.email
The local settings are per-clone, so you'll have to unset the local user.name and user.email for each of the repos on your machine.