[python] How do I use installed packages in PyCharm?

I'm new to PyCharm (using 2018.3.4 CE) and Python so I rotely tried to follow each of the above suggestions to access the PIL (Pillow) package which I knew was in system-site-packages. None worked. I was about to give up for the night when I happened to notice the venv/pyvenv.cfg file under my project in the Project Explorer window. I found the line "include-system-site-packages = false" in that file and so I changed it to "true". Problem solved.