Oracle 12c Installation failed to access the temporary location

Question

I have Windows 8 1 64-bit OS running on 64-bit architecture  I am installing a fresh copy of Oracle 12C  means I haven t installed any version before on my system   During the installation  I encountered the following error message   Cause  -  Failed to access the temporary location   Action  -  Ensure that the current user has required permissions to access the temporary location   Additional Information    -  Framework setup check failed on all the nodes   -  Cause   Cause Of Problem Not Available   -  Action   User Action Not Available Summary of the failed nodes al-naseeha   -  Version of exectask could not be retrieved from node  al-naseeha    -  Cause   Cause Of Problem Not Available   -  Action   User Action Not Available    The error code is  INS-30131   I ve the full privileges of an administrator-ship  I also tried to resolve this problem via the following command   net use   localhost c    But in no vain  Can you please help me sort out this issue

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Try cleaning your hosts file   I spent about half a day on this  and none of these answers worked for me   I finally found the solution hinted at on OTN  the last place I look when I run into Oracle issues   and someone mentioned looking at the hosts file   I had recently modified the hosts file because this particular machine didn t have access to DNS   I had a line for this host   123 123 123 123     fully qualified domain name com     hostname   Commenting out the line above allowed me to install the Oracle client

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Summarized  Oracle under Windows has problems with usernames containing non-English letters or special characters    If your machine is fresh installed  first look here  All the network related or 32 vs  64 related issues may be not significant for you   As others already pointed out partly  this error is highly related to the name of the TEMP dir  It occurred to me when installing Oracle 11g first time on a totally fresh Windows  e g  Server 2008 R2 or Win 7  not important    As I found out  on my machine the problem was  that the username contained a German special character         Moreover Oracle cannot handle any special character  I assume  the TEMP path is limited to letters  Other colleagues here have reported problems with underscore and chinese characters   Explanation  In Windows the TEMP dir  environment variable  TEMP   is by default in the user directory  for example    C  Users ThisUser AppData Local Temp   If  ThisUser  contains special or non-ASCII characters  then  in this case this affects the TEMP path  and that is where Oracle is gettings problems   Setting the TEMP dir to different directory is of course another possibility instead of installing with another username   Moreover  Oracle is not a fully native Windows citizen which everybody will recognize  if he opens the Oracle install logfile with notepad  -  Obviously  this is not programmed cleanly and portable  e g  with using  std  endl  instead of   n     Yes  Notepad   and other editors do the job    Overall  my impression is  if the database were of the same quality as it s installer  Oracle would not be so successful     Last remark  Yes  after failed install because of the special characters you see only one Oracle service named OracleRemExecService  but there is no reason to stop this manually as recommended in other solutions  if you are able to install again a fresh OS

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Install it from CMD using the command   setup exe -ignorePrereq -J -Doracle install client validate clientSupportedOSCheck false    Reference

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The main problem in your case would be failure of accessing   localhost c   If you get an error while trying to access the Windows hidden C share  C        C    net use   localhost c       System error 53 has occurred       The network path was not found    You may find the following articles useful  KB254210 and KB951016   A simple thing is just to make sure your TCP IP NetBIOS Helper and Server services are running  Start-Run  services msc  and try again      C    net use  localhost c       The command completed successfully    Of course  your user must be either an administrator or be part of the administrator group   If it still fails  manually edit the registry  Start-Run  regedit   Browse to   HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Policies System   and create a new DWORD value LocalAccountTokenFilterPolicy set to 1   After solving this issue and installing Oracle Database Server  you can disable back your TCP IP NetBIOS Helper service if you don t need it anymore    References  http   groglogs blogspot ro 2013 11 windows-cannot-access-hidden-c-admin html     For others   If you don t have the problem with   localhost c   then you might have the other problem with your username as the others stated  e g  username with     in it    This will get solved by changing TEMP and TMP environment variables from a command line and then running setup exe from there   If this still doesn t work   Try running setup exe with  -debug  option and see what happens in there   You may also want to check what s in the  log files created in your  TEMP  folder  e g  ssproiut  number  log

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Looking at Oracle s support site  it could be one of two things  may be  2 in your case  but including both     Problem 1    Enable administrative share for C   Please check with your System Admin to do this or See Microsoft document http   support microsoft com kb 314984   Check that it is ok     net use   c  should work  the current user  i e  user in administrator group  should have all privileges on the default share   Retry the installation  Remove the administrative share again    Problem 2   Remove the OracleRemExecService before doing the Oracle Client 12c Release 1 32-bit or 64-bit installation on the same Microsoft Windows x64  64-bit  after installing the Oracle 64-bit or 32-bit software      Go to the Windows  Services   Stop OracleRemExecServiceV2      This service is having a intelligence  Once someone tries to stop it this service gets deleted   This is due to the fact  that this service is not running from the Oracle Home like other oracle services  but from temp    For example   C  Users AppData Local Temp oraremservi          Then try to install the Oracle 12c 32-bit or 64-bit on the same Microsoft Windows x64  64-bit

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Solution  Same problem  Windows 10 vs  Oracle 11g  11 2 0 4   The problem arises again with the final release of Windows 10  and Server 2016 Preview 3 too  using e  g  Oracle 11g  11 2 0 4  64 bit  after installation tasks worked fine with several preview builds of Windows 10  All things said above are o  k  resp  do not work   The ultimate cause is an incompatibility of OracleRemExecService  vs  RemoteExecService exe   as known  at the beginning of installation process it is created via  TEMP  oraremservice  If you watch it e  g  with Sysinternals  ProcessMonitor using an appropriate filter  you can see several crashes  the most of them with  buffer Overflow   and restarts  and there are also corresponding with messages in Windows   System  event log   If you start  after deleting the HKLM Software oracle in the registry  the installation several times  more than three times - see below  it suddenly works  The reason for this behaviour is Windows   Fault Tolerant Heap  mechanism  see https   msdn microsoft com de-de library windows desktop dd744764 v vs 85  aspx  that creates after three attempts within 60 minutes  see http   blogs technet com b askperf archive 2009 10 02 windows-7-windows-server-2008-r2-fault-tolerant-heap-and-memory-management aspx  a FTH entry in HKLM Software Microsoft FTH State and a corresponding shim in HKLM SOFTWARE Microsoft Windows NT CurrentVersion AppCompatFlags Layers  Although the content of the FTH entry is related to the current process of RemoteExecService exe you can import the registry keys to a system before you start the DB installation  If you set Windows   TEMP  environment variable and also  TMP   due to the fact that Oracle uses both directories while creating the things around OracleRemExecService  to a predefined value  e  g  C  TEMP  you are able to use this for all your installation tasks as follows  unfortunately  it works only with Windows 10  not Server 2016 - updated 2015-09-24  see below    Windows Registry Editor Version 5 00   HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion AppCompatFlags Layers   C   Temp  oraremservice  RemoteExecService exe   FaultTolerantHeap    HKEY LOCAL MACHINE SOFTWARE Microsoft FTH State   C   Temp  oraremservice  RemoteExecService exe  hex 10 00 00 00 10 00 00 00     0c b4 ff 0c 52 00 65 00 6d 00 6f 00 74 00 65 00 45 00 78 00 65 00 63 00 53     00 65 00 72 00 76 00 69 00 63 00 65 00 2e 00 65 00 78 00 65 00 00 00 00 00     00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00     00 00 00 00 00 00 00 00 00   Update 2015-09-24   With Server 2016  Preview 3   it s a little bit more tricky  first you also have to set the environment variable  TEMP  e  g  to C  Temp and to import the registry keys above  after this  it s no bad idea to restart the system   Than you start the Oracle installation using an additional parameter   setup exe -debug  If you watch what happens in  TEMP  you can see that the folder  TEMP  oraremservice  is created twice  after first creation  the installer seems to notice that the service does not work  deletes the folder and creates it again  After this  the Installation process works as expected   Update 2015-11-27   - Using Windows Server 2016 Preview 4  the workaround via  setup exe -debug  is not necessary anymore  you can proceed as described for Windows 10  - Of course  you do not need the procedure with new C  TEMP vs   TEMP  and  TMP  if you have a defined user  e  g  Administrator   Then you can use modified registry items like this   Windows Registry Editor Version 5 00   HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion AppCompatFlags Layers   C   Users  Administrator  AppData  Local  Temp  oraremservice  RemoteExecService exe   FaultTolerantHeap    HKEY LOCAL MACHINE SOFTWARE Microsoft FTH State   C   Users  Administrator  AppData  Local  Temp  oraremservice  RemoteExecService exe  hex 10 00 00 00 10 00 00 00     0c b4 ff 0c 52 00 65 00 6d 00 6f 00 74 00 65 00 45 00 78 00 65 00 63 00 53     00 65 00 72 00 76 00 69 00 63 00 65 00 2e 00 65 00 78 00 65 00 00 00 00 00     00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00     00 00 00 00 00 00 00 00 00   Update 2017-01-31  Tested all builds of Windows 10  Insider Preview  until now  so we have seen a new problem coming up with build 15002  the Oracle setup isn t able to determine the PATH variable anymore  the variable itself  not a wrong content or so on    So all attempts to install the Oracle DB fail  Comparing the registry of the Windows versions and  playing around  with this variable and their contents did not help  The only work-around is to edit the related XML file  64bit 32bit stage cvu cvu prereq xml and delete in the section  all tags        or this tag only in the last item  Windows Server 2012    And btw  despite of we are primary using Oracle 11g this new  installation problem also occurs using the up to date setup of Oracle 12c

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I found another situation in which this problem may arise  despite following the steps listed by other users above  and that s when the username of the user you re logged in as has an     on it  The path it will try to use to find the temp directory is whatever is set in  TEMP   I managed to work around it by    Launch cmd exe in Administrator mode SET TEMP   C  TEMP Run the installer from that command window   Installed successfully that way

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The error is caused due to administrative shares are being disabled  If they cannot be enabled then perform the following workaround      6 2 23 INS-30131 Error When Installing Oracle Database or Oracle Client      If the administrative shares are not enabled when performing a single   instance Oracle Database or Oracle Client installation for 12c Release   1  12 1  on Microsoft Windows 7  Microsoft Windows 8  and Microsoft   Windows 10  then the installation fails with an INS-30131 error       Workaround       Execute the net share command to ensure that the administrative   shares are enabled  If they are disabled  then enable them by   following the instructions in the Microsoft Windows documentation    Alternatively  perform the client or server installation by specifying   the following options          For a client installation       -ignorePrereq -J -Doracle install client validate clientSupportedOSCheck false    For a server installation       -ignorePrereq -J -Doracle install db validate supportedOSCheck false          This issue is tracked with Oracle bug 21452473    Source  Oracle Database Release Notes  Section 6 2 23

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I ran into this error when attempting to install 12c 32x client on Windows 10    net use   localhost c   worked  but when I substituted  localhost  the computer s  name   e g     my-computer c    I got the  System error 53        Oracle seems to prefer the computer s name      What fixed it  we temporarily disabled the IPv6 protocol for the computer  our network uses IPv4    How to do this  Control Panel --  Network and Sharing Center --  Change adapter settings --  right click on Ethernet Connection --  Properties --  uncheck  Internet Protocol Version 6  TCP IPv6  --  OK   That should disable it   After that    my-computer c  ran successfully in the command prompt   Then the Oracle installer finally completed and we were able to tnsping the database server   Just to test it out  we re-enabled IPv6 and restarted the computer     my-computer c  failed in the cmd prompt  but tnsping still functioned correctly     I hope this helps somebody in the future

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You can configure setup exe to skip this check using the parameters below -  setup exe -ignorePrereq -ignorePrereq -J -Doracle install db validate supportedOSCheck false

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This error could caused by a username with Chinese characters      Create a new local windows user with an English username   Make sure there are no spaces in the username    Install Oracle using the user you just created

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If your user account has spaces in it and you have tried all the above but none worked       I recommended you create a new windows user account and give it an   administrative privilege  not standard    Log out of your old account and log into this new account and try installing again  It worked well

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My problem was that I had the Server service stopped and this gave exactly this same issue  So started the Server service and the installation worked

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This problem arises due to the administrative share   Here is the solution   Set HKEY LOCAL MACHINE SOFTWARE Microsoft Windows CurrentVersion Policies System DWORD value  LocalAccountTokenFilterPolicy to 1 Go to this link  http   www snehashish com install-oracle-database-12c-software  Follow 8th point It helped me a lot After creating the hidden share  c   it should look like this  you can ignore the description tab  And for remaining you can follow the above link  And let me know if it worked or not

[windows] Oracle 12c Installation failed to access the temporary location

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