If the problem is happening on a specific computer,then please try the following fix provided you have Internet Explorer 11.
Please open regedit.exe as an Administrator. Navigate to the following path/paths:
For 32 bit machine:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
For 64 bit machine:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION &
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION
And delete the REG_DWORD
value iexplore.exe
.
Please close and relaunch the website using Internet Explorer 11, it will default to Edge as Document Mode.