Visual Studio 2015 installer hangs during install

Question

I downloaded the full ISO for Visual Studio Ultimate CTP 6   The installation program got to about the 90  mark  gauging by the progress bar  and just stuck there   There was frequent activity from Superfetch  Anti-malware protection  and other background processes  but the progress bar was dead still   Eventually the background task activity subsided after 20 minutes  but the progress bar still wouldn t budge   CHEAP TRICK  Open a notepad window and position the left edge of it so it perfectly marks the current position of the progress bar   If it the progress bar doesn t move past the left edge of the notepad window in about an hour  it s probably stuck

User · Answer

I ve got same problem and unfortunately the accepted answer which suggests killing SecondaryInstaller exe messed up installing the optional items  What I ve done is basically opening the task manager and locate SecondaryInstaller exe and right click and click on Open file location  Then run SecondaryInstaller exe as an administrator

User · Answer

I had a similar problem  My solution was to switch off the antivirus software  Avast   download the  iso file  mount it  double click in the Windows Explorer on the  iso file   and then run it from the PowerShell with admin rights with the following switches     vs community exe  NoWeb  NoRefresh  This way you don t have to go offline or remove your existing installation

User · Answer

The current version of AVG Free antivirus is incompatible with Microsoft Visual Studio 2015    It does not allow Visual Studio to be installed on the computer  It gets stuck at  Creating restore point   Visual Studio installs perfectly when AVG is turned off  Any code compiled in  Release  mode targeting x86 platform environment  in project properties  does not compile  It compiles successfully when AVG is turned off    I posted the issues in AVG support forum but no one responded

User · Answer

I temporarily disabled my antivirus  AVG  and restarted the install   That fixed it

User · Answer

For me it helped to stop the installation service forcefully using task manager  If Visual Studio was installed in Features  amp  Programs then uninstall it  restart computer and try to install it again   When starting the installation make sure to be have reliable internet connection

User · Answer

Mine got stuck applying the  NET 4 6 1 blah    Turning off the internet and disabling Microsoft Security Essentials Real-time protection got things moving again

User · Answer

Well  I cant find any SecondaryInstaller exe to stop in task manager and even I dont have any AV rather then Windows Defender so I found something else   I stopped windows Update from elevated cmd by writing command net stop muauserv and it worked for me    The update will Retry again for KB2664825 so run the code again in cmd   because the service starts automatically   Keep trying and its done for me

User · Answer

I got stuck during Android SDK Setup  API Level 19 and 21  Turning OFF and ON the Internet connection resolved the issue and the installation completed successfully

User · Answer

Alright so after hours of googling and failed attempts at solving this including many of the suggestions above  I found a solution I tried on a whim and worked for me   Attempt to install the program  then  when it gets  stuck   cancel it  but don t uninstall   Then  go to the control panel  go to programs  go and attempt to uninstall it  select  Repair  instead of Uninstall    Repairing  Visual Studio appears to have completely worked and was very quick  under 5 minutes and everything seems to work fine

User · Answer

I have experienced similar problems with Visual Studio 2015 Update 3  In my case core issue was corrupted windows installer cache  C  Windows Installer   Here is the line from msi installer log      MSI  s   4C 64   10 40 10 059   Warning  Local cached package  C  WINDOWS Installer 3442502 msi  is missing    You should check installation logs if installation cache is corrupted same way  If it is you should pray for sfc utility to recover system integrity or you would reinstall windows from scratch as corrupted windows installer cache is a complete disaster and a reason to perform clear windows installation immediately

User · Answer

This solution is a safe mix of killing the sub tasks answer and the waiting answer    when the installer gets stuck  simply launch the task manager and kill the process if you attempt to run the app again  it will say that the app installation is not complete run the installer again  and click on repair installs fine

User · Answer

I have similar problems  my savior became Windows Safe Mode  STEPS    Restart Windows in Safe Mode   run msconfig -  boot -  boot options -  check safe boot -  mode Network  In Safe Mode    Enable Windows Installer      REG ADD  HKLM SYSTEM CurrentControlSet Control SafeBoot Network MSIServer   VE  T REG SZ  F  D  Service   Start Windows Installer service       net start msiserver  Run Visual Studio Updater   Installer   Restart in normal mode  run msconfig -  boot -  boot options -  uncheck safe boot

User · Answer

I had the same problem when I tried to install VS 2015 RC from ISO  It got stuck during Android SDK Setup  API Level 19  amp  21  System Images   For me the problem was metered Wi-Fi connection  The installer didn t download necessary files   Turning off the Internet connection resolved the problem  When installation finished  it said that some components were not installed and it will try to download and install them later

User · Answer

Same thing happened to me  and I also tried to terminate secondary process from task manager  Do not do that  It is not a solution  but rather a hack which may cause issues later  In my case  I was not even able to uninstall Visual Studio  I tried both web installation and ISO  same issue   Here is how it worked finally  I restored my Windows 7 to earliest restore point as possible  when there was nothing installed  so I was sure that there would be no conflicts between the different tools  Java  Android API  etc    I started the installation of Visual Studio 2015 Community Release Candidate at 10 p m  At 7 a m   it was working on Android API 19-21  A hour later  it was finally preparing Visual Studio   This means that all you need to do is to actually wait 8 to 9 hours  Don t terminate the secondary installer at risk of breaking your Visual Studio  just wait

User · Answer

This issue is becoming very now  specially for users installing visual studio on windows 10 platform  What Microsoft suggests is disable your anti virus and anti malware programs and always run setup with admin permission   But in my case I have to do lot more things to get rid of this issue  1  Disabled AVG realtime protaction 2  Disabled AVG from task manager 3  Remove all the files and folders from system temp folder   You can open it by typing  temp  and hit enter in run prompt  4  Run setup again as admin  Here is a complete list of incidents that I faced in this issue  visual studio 2015 installation got stuck   And how I resolved it

User · Answer

The old thread with many answers  but for me  these commands solved the problem   regsvr32 exe  u  C  Program Files  x86  Common Files microsoft shared MSI Tools mergemod dll   regsvr32 exe  C  Program Files  x86  Common Files microsoft shared MSI Tools mergemod dll

User · Answer

I had the same problem on a different context   After trying to repair  uninstall  and reinstall with no solution  I decided to wipe out all Visual Studio remnant by using TotalUninstaller by follower the steps by steps on the link below   https   github com Microsoft VisualStudioUninstaller releases  Once everything is removed  I was able to successfully install the software   Be aware that TotalUninstaller will remove everything related to Visual Studio 2013 to 2015   Earlier version will still be preserved   I added this solution in case someone has the exact same problem

User · Answer

During the installation if you think it has hung  notably during the  Android SDK Setup    browse to your  temp  directory and order by  Date modified   descending   there should be a bunch of log files created by the installer   The one for the  Android SDK Setup  will be named  AndroidSDK SI log   or similar    Open the file and got to the end of it  Ctrl End   this should indicate the progress of the current file that is being downloaded   i e    80   349 KiB s  99 seconds left    Reopening the file  again going to the end  you should see further indication that the download has progressed  or you could just track the modified timestamp of the file  in minutes     i e    99   351 KiB s  1 seconds left    Unfortunately  the installer doesn t indicate this progress  it s running in a separate  Java exe  process  used by the Android SDK    This seems like a rather long-winded way to check what s happening but does give an indication that the installer hasn t hung and is doing something  albeit very slowly

User · Answer

When stuck on Visual Studio Preparation   I killed vs enterprise exe with higher PID  Visual Studio threw an error  that  pipe is being closed   Restarted PC  amp  Logged in  Visual Studio started automatically and has completed within 1 minute

User · Answer

I had also same issue  I am using Windows 10 Fall creator Edition  Set were getting stuck at some time 0  and some time 44  when it reached WIN 10SDK 10     file  After some research and getting into my logs files and processors in task processor i found some Power shell processor were running  I just kill the process which was not responding for long time and my setup get start working and showing progress     that s it   I don t Know If it works for your peoples But it works in my case

User · Answer

If you are using windows 10   Windows defender  might be the reason for blocking  mine is hang while installing  Java SE development   To disable windows defender during the installation phase   Open Windows Defender by clicking the Start button Picture of the Start button  In the search box  type Defender  and then  in the list of results  click Windows Defender   Click Settings  and turn off Real-time protection

User · Answer

I had an issue with the Visual Studio Update 3 installer getting stuck on the  Features  tab at ther very start of installation   it would show only  Update 2  installed   and nothing else  with no way to proceed   After trying some of the other more complex advice here  it turned out  to my surprise  that all I needed to do was use  Run as Administrator  when kicking off the installer  I was under the impression MSI generally runs with Admin privileges  under the Trusted Installer service  but I suppose the VS bootstrapper in this case does not

User · Answer

I had the same issue  It would hang immediately  as soon as it said  Applying Microsoft Visual Studio 2015   There was only a small sliver in the progress bar  I even let the install run overnight  There was no disk activity or CPU usage from the installer   What finally worked was to kill the process in Task Manager and restart the computer  As soon as I rebooted  the installer opened up automatically and completed successfully

User · Answer

My VS 2015 install hung after hours of downloading   The VS installer window said it was still proceeding  but Windows Resource Monitor indicated there had been no networ  disk  or CPU usage by the vs community exe process tree for dozens of minutes   Windows Process Explorer revealed wusa exe at the bottom of this tree  wusa is Windows Update Standalone Installer    Tempted to kill wusa exe  I instead heeded the warnings in other answers to this question   After studying other answers here  strongly recommended   I made an educated guess and initiated a restart of my Windows 7 Pro   The restart hung because vs community exe would not exit   I therefore selected Cancel on Windows  restart popup   Windows returned to my user session  and now the VS 2015 install came to life     Process Explorer revealed wusa exe no longer present   I therefore suspect that was the roadblock  but my conscience is clean  I didn t kill wusa exe  Windows did    After awhile the installer displayed the following     When I clicked Restart Now  Windows restarted to a  Configuring Windows  screen  and completed my VS install

User · Answer

I just installed VS 2015 Enterprise on Windows Server 2012 R2   The install was fast until it reached Update 1 which is past the 90  mark on the progress indicator   At that point  it took about 2 hours to complete   Be patient before you try anything more radical

User · Answer

In my case UAC was disabled  the infamous regedit trick  and so the installer clearly could not handle it    You could revert back to UAC for the installer  or simply try launching it as admin  it worked for me

User · Answer

Mine froze on the Diagnostic Tools for 3 hours    I tried disabling my firewall and turning off internet among many other attempts to resolve this    In the end the following  actions allowed the installer to complete and VS2015 Community edition to launch     I then opened the latest log file in the  temp  folder  and navigated to the end of  the file  In the last few log lines there was an entry    MSI  s   DC 4C   16 28 36 577   Created Custom Action Server with PID xxxx     I ended the process with the same PID  and then the installer continued   I had to do it roughly 3 times in total and then the installer completed successfully    All seems to be working OK so far  fingers crossed

User · Answer

In my case the Graphics Tools Windows feature installation was hanging forever  I ve installed the Optional Windows Feature manually and restarted the setup of VS 2015

User · Answer

For Windows10   1  Kill VS2015 Process if hung  2  Disable Windows Defender   3  Open VS2015 as Administrator  4  Enable Windows Defender  5  Initial VS2015 startup is complete

User · Answer

Check if your Windows has pending updates  After the restart  installation worked as expected

User · Answer

This was a case of one of the sub-installers getting stuck during the install and never completing   Unfortunately when this happens  it looks like the master installer never times out the operation   The trick is to open up the Task Manager in detail mode  and look for a sub-installer process that is showing 0  CPU usage and 0  disk usage  indicating it has died   Then just kill that process and the master installation will resume   In my case  the name of the sub-installer was SecondaryInstaller exe and according to the installation log it happened while it was trying to install some Android SDK components for the cross platform development modules   It had frozen permanently   I killed it and the master installer completed   When I ran Visual Studio it was fine  although I m guessing I ll have to do some digging on the Android components install problem

User · Answer

A better approach to find whether one of the subinstallers is blocked is to monitor its Network and Disk I O activity  Process Explorer from Sysinternals does an excellent job  Android SDK Setup downloads large amounts of data  more than 1GB  and the CPU sits idle waiting for an I O-bound operation to be completed  Under no circumstances you should attempt to kill any process  or you might risk corrupting your installation of Visual Studio  In the worst case scenario  cancelling and rerunning the setup should help

[visual-studio] Visual Studio 2015 installer hangs during install?

Examples related to visual-studio

Examples related to installation

Examples related to visual-studio-2015