Anybody knows any knowledge base open source

Question

I want to build a web-based knowledge base system for our call center   To save some development time  I am looking for a open source  Does anybody know any good one out there

User · Answer

I believe that phpMyFAQ is the most useful KB I have seen so far   from open-source    It is simple  straight-forward KB software  is it PHP    can be easily installed on any server and can be customized if you know a bit of php  In addition it is made simple enough but with correct priorities and logic  I suggest to install it and play with it  I did and I decided to stay with this KB

User · Answer

I heard of RTM  The RT FAQ Manager   Never used it  however

User · Answer

In addition to MediaWiki that was mentioned by Kenny  you might also look at MoinMoin   Choosing between MediaWiki and MoinMoin can be a bit tough   Here are some points to consider   MediaWiki  Pros    Made for wikipedia  thus is very mature and scalable  Fairly easy to set up   Cons  Made soley for wikipedia   Thus it can be a bit of a pain to customize how you like it    MoinMoin  Pros    Very mature software  Huge amount of plugins and third party modules available   Cons  Can be a pain to install    There are a huge amount of other wikis available  but those are the main two I would consider

User · Answer

How about one of the many wikis   Kenny  I ve used FlexWiki  amp  ScrewTurn  abandoned    someone else with RepPower to edit my post added this  Wikipedia is powered by MediaWiki

User · Answer

Since I don t have enough reputation points to comment on Bruno Shine s answer  I ll add this note as a new answer   KBPublisher 2 0 is still available on Sourceforge  http   sourceforge net projects kbpublisher   The project hasn t been updated for years  I ve been running it since v1 9 or something  and it works fine

User · Answer

In addition to MediaWiki that was mentioned by Kenny  you might also look at MoinMoin   Choosing between MediaWiki and MoinMoin can be a bit tough   Here are some points to consider   MediaWiki  Pros    Made for wikipedia  thus is very mature and scalable  Fairly easy to set up   Cons  Made soley for wikipedia   Thus it can be a bit of a pain to customize how you like it    MoinMoin  Pros    Very mature software  Huge amount of plugins and third party modules available   Cons  Can be a pain to install    There are a huge amount of other wikis available  but those are the main two I would consider

User · Answer

I heard of RTM  The RT FAQ Manager   Never used it  however

User · Answer

How about one of the many wikis   Kenny  I ve used FlexWiki  amp  ScrewTurn  abandoned    someone else with RepPower to edit my post added this  Wikipedia is powered by MediaWiki

User · Answer

Also  consider GForge

User · Answer

Since I don t have enough reputation points to comment on Bruno Shine s answer  I ll add this note as a new answer   KBPublisher 2 0 is still available on Sourceforge  http   sourceforge net projects kbpublisher   The project hasn t been updated for years  I ve been running it since v1 9 or something  and it works fine

User · Answer

Also  consider GForge

User · Answer

I have used phpMyFAQ and found it to be very good

User · Answer

I heard of RTM  The RT FAQ Manager   Never used it  however

User · Answer

I have used phpMyFAQ and found it to be very good

User · Answer

Also  consider GForge

User · Answer

Based on my personal experience with this knowledge base software  I would also like to join  Julien H   in suggesting PHPKB from http   www knowledgebase-script com  Personally I believe its one of the best  Many features  continously developed  excellent support  amp  the GUI is just simple  amp  great

User · Answer

In addition to MediaWiki that was mentioned by Kenny  you might also look at MoinMoin   Choosing between MediaWiki and MoinMoin can be a bit tough   Here are some points to consider   MediaWiki  Pros    Made for wikipedia  thus is very mature and scalable  Fairly easy to set up   Cons  Made soley for wikipedia   Thus it can be a bit of a pain to customize how you like it    MoinMoin  Pros    Very mature software  Huge amount of plugins and third party modules available   Cons  Can be a pain to install    There are a huge amount of other wikis available  but those are the main two I would consider

User · Answer

I heard of RTM  The RT FAQ Manager   Never used it  however

User · Answer

How about one of the many wikis   Kenny  I ve used FlexWiki  amp  ScrewTurn  abandoned    someone else with RepPower to edit my post added this  Wikipedia is powered by MediaWiki

User · Answer

Also  consider GForge

User · Answer

Here comes another vote in favor of PHPKB knowledge base software  We came to know about PHPKB from this post on StackOverflow and bought it as recommended by Julien and Ricardo  I am glad to inform that it was a right decision  Although we had to get certain features customized according to our needs but their support team exceeded our expectations  So  I just thought of sharing the news here  We are fully satisfied with PHPKB knowledge base software

User · Answer

In addition to MediaWiki that was mentioned by Kenny  you might also look at MoinMoin   Choosing between MediaWiki and MoinMoin can be a bit tough   Here are some points to consider   MediaWiki  Pros    Made for wikipedia  thus is very mature and scalable  Fairly easy to set up   Cons  Made soley for wikipedia   Thus it can be a bit of a pain to customize how you like it    MoinMoin  Pros    Very mature software  Huge amount of plugins and third party modules available   Cons  Can be a pain to install    There are a huge amount of other wikis available  but those are the main two I would consider

User · Answer

I have used phpMyFAQ and found it to be very good

User · Answer

How about one of the many wikis   Kenny  I ve used FlexWiki  amp  ScrewTurn  abandoned    someone else with RepPower to edit my post added this  Wikipedia is powered by MediaWiki

User · Answer

I believe that phpMyFAQ is the most useful KB I have seen so far   from open-source    It is simple  straight-forward KB software  is it PHP    can be easily installed on any server and can be customized if you know a bit of php  In addition it is made simple enough but with correct priorities and logic  I suggest to install it and play with it  I did and I decided to stay with this KB

User · Answer

I have used phpMyFAQ and found it to be very good

User · Answer

Here comes another vote in favor of PHPKB knowledge base software  We came to know about PHPKB from this post on StackOverflow and bought it as recommended by Julien and Ricardo  I am glad to inform that it was a right decision  Although we had to get certain features customized according to our needs but their support team exceeded our expectations  So  I just thought of sharing the news here  We are fully satisfied with PHPKB knowledge base software

User · Answer

Based on my personal experience with this knowledge base software  I would also like to join  Julien H   in suggesting PHPKB from http   www knowledgebase-script com  Personally I believe its one of the best  Many features  continously developed  excellent support  amp  the GUI is just simple  amp  great

[open-source] Anybody knows any knowledge base open source?

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