Cannot start MongoDB as a service

Question

I have been developing for MongoDB for some months now and would like to install it as a service on my Windows 7 Enterprise machine   The following is the command that I have executed to create the service    D  Milvia Systems Development MongoDB mongod exe  --logpath  D  Milvia Systems Development MongoDB logs DBLog log  --logappend --dbpath  D  Milvia Systems Development MongoDB db  -vvv --reinstall   However  whenever I use net start  MongoDB  or the Service Control Panel I receive the following error      Error 1053  The service did not respond to the start or control   request in a timely fashion    Environment  Windows 7 Enterprise 64bit MongoDB  1 6 3 pdfile version 4 5

User · Answer

These are the steps I followed to install mongoDB on windows 7

download the .msi file from the mongodb site--> https://www.mongodb.com/download-center?jmp=nav#community and run it
Wherever your mondoDb is downloaded (generally in the c drive Program Files folder), go to that folder and wherever is the bin folder in that same folder create your data folder and your log folder

3.Inside your data folder create your db folder

The structure would look something like this

Now open command prompt as administrator.
change your file path and enter the bin folder.( in this case it would be c>program files>MongoDB>bin> )
Type in the following command : mongod --directoryperdb --dbpath "C:/Program Files\MongoDB\data" --logpath "C:\Program Files\MongoDB\log\mongo.log" --logappend --rest --install
This would set the logpath and database path. Lastly run net start MongoDB . Hope this helps.

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Another way this might fail is if the account running the service doesn t have write permission into the data directory     In that case the service will be unable to create a lock file   The mongod service behaves badly in this situation and goes into a loop starting a process  which immediately throws an unhandled exception  crashes  etc    the log file gets recreated every time the process starts up  so you have to grab it quick if you want to see the error   the default user for windows services would be localhost system   so the fix is to ensure this user can write into your db directory  or start the service as another user who can

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Check if your mongod cfg file has tabs in it  Removing tabs solved it for me

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To others who may have the same problem on Windows Server 2012   I have just got the same problem with Mongo 3 0 3 on Windows Server 2012  I am not a system admin so I don t know what they have changed for sc exe  I have to use   sc exe create MongoDB binPath   C  mongodb bin mongod exe --service --config C  mongodb mongod cfg  DisplayName   MongoDB  start   auto    This is without the      for both binary and config file paths comparing to the one on their website

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My mongod cfg file had the following last two lines    snmp  mp    I have no idea why there s an mp  in there  But when I manually executed the image path  C  mongodb bin mongod exe --config  C  mongodb bin mongod cfg  --service   at   Computer HKEY LOCAL MACHINE SYSTEM CurrentControlSet Services MongoDB   I got  c  mongodb bin gt mongod   C  mongodb bin mongod exe --config  C  mongodb bin mongod cfg  --service Unrecognized option  mp try  mongod --help  for more information   So I commented it out and then the service started without any problem

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For me  the issue was the wrong directory  Make sure you copy paste the directory from your file explorer and not assume the directory specified on the docs page correct

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make sure to open the command line with  run as administrator  rights in the right click before typing the entire mongod things

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If you look in the service details  you can see that the command to start the service is something like    C  Program Files MongoDB bin mongod  --config  C  Program Files MongoDB mongod cfg  --service    The MongoDB team forgot to add the   around the --config option  So just edit the registry to correct it and it will work

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Well  in my case  I was running low disk space on my drive where I have my MongoDB data files  I checked MongoDB logs file which stated the following     2015-11-11T21 53 54 717 0500 E JOURNAL   initandlisten  Insufficient free space for journal files 2015-11-11T21 53 54 717 0500 I JOURNAL     initandlisten  Please make at least 3379MB available in   C  wamp bin mongodb data db journal or use --smallfiles   All I had to do is clean up some space and fire up the service again   Worked for me  So All you have to is check your logs file and deal with the problem accordingly

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Just try to run mongod exe locally in command line  you can get here exception  that mongod calls and try to solve it  In my case it was small free space on local disc  so I just change location of directories and change Mongocofig file and now it run ok

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Check if a process instance of mongod is already running  If yes  this service will not start because C  data db mongod lock will be used by it   And to start MongoDB as a service  this file shall be not used by any process

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Have your checked you logging to see the real problem    I suggest extracting the Mongo installation to c  mongodb    Create the c  mongodb logs and the c  mongodb data db directories     Then browse the the c  mongodb bin directory and run the following to remove the service  if you ve installed it     mongod --remove   Then install the service  specifying the log and data directories   mongod --logpath c  mongodb logs mongo log --dbpath c  mongodb data db --directoryperdb --install   Then if there is a problem starting the service you should see the reason in the specified log file    More info here

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If you did not specify absolute file paths for the data directory  or the log directory  you will get the same Windows error  but no log file   I used the information from  Install MongoDB Service on Windows 7   pushed on Webiyo to correct the registered service arguments    Download MongoDB and extract it to the C   drive  Add  data  and  logs  subdirectories under the  C  mongodb165  directory  Add a log file name  mongolog txt  at  C  mongodb165 logs mongolog txt   Change the directory to  C  mongodb165 bin   Execute the following command   mongod --install --rest    master    logpath C  mongodb165 logs mongolog txt  Open the registry editor  regedit exe   go to HKEY LOCAL MACHINE  rarr  SYSTEM  rarr  CurrentControlSet  rarr  Services  Find the MongoDB key and set the  ImagePath  value to   C  mongodb165 bin mongod --service  --rest  --master  --logpath C  mongodb165 logs mongolog txt  --dbpath C  mongodb165 data  Save the changes to the registry and exit the registry editor  Open ComponentServices  click on  Services  Local    and find the MongoDB service  Start it  Check at the URL http   localhost 28017  to verify that MongoDB returns stats

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If you receive the error       the service name is invalid   when running net start mongodb  you will need to run the following command from Step 4 of Manually Create a Windows Service for MongoDB Community Editition   sc exe create MongoDB binPath     C  Program Files MongoDB Server 3 4 bin mongod exe   --service --config   C  Program Files MongoDB Server 3 4 mongod cfg    DisplayName   MongoDB  start   auto

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I just encountered the same issue on my windows 7 machine  I followed the directions in MongoDBs Docs for the install  but it wouldn t let me execute  net start MongoDB  unless I was in  C     I didn t want to go back and reinstall MongoDB to follow the instructions included in the Webiyo link referenced above though  If you already installed MongoDB according to their docs and want to be able to execute  net start MongoDB  from where ever your project directory is    Go to HKEY LOCAL MACHINE   SYSTEM   CurrentControlSet   services   MongoDB   Double click ImagePath under the Name column   Paste in the following ImagePath   edit the folder directory and names to match your needs      C  mongodb bin mongod exe --service  --rest  --master  --logpath C  mongodb log mongolog txt  --dbpath C  mongodb data db --config C  mongodb mongod cfg   Note that if you direct copy this ImagePath value and your  data  folder is in the mongodb directory instead of C   add the following line to your  mongod cfg  file  dbpath C  mongodb data db  After I did this  when I run  net stop MongoDB  I get the message  System error 109 has occurred  The pipe has been ended   You may see it as well  This message has been discussed thoroughly at jira mongodb org   To save you the time of reading the whole back and forth discussion  Tad Marshalls post sums up this issue         it was working fine in 2 1 0  later changes broke it again  But yes  you get this error message in the current code   The explanation is that mongod exe is exiting from a callback thread created by the Windows Service Control Manager when it calls us due to  net stop mongodb  and this breaks the RPC pipe it used to create the callback thread  We need to reorganize our exit logic to avoid doing this   The error message is the only real effect of this issue  we exit on command  cleanly  and inform the Windows Service Control Manager that we are stopped  but then the  net  command displays an error message because we didn t return from the RPC call the way it expected us to

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I had same issue on windows 8 1  The solution which worked for me is to specify config file path correctly  Going to HKEY LOCAL MACHINE  gt  SYSTEM  gt  CurrentControlSet  gt  services  gt  MongoDB  gt  imagePath the value was like the following    C  Program Files MongoDB 2 6 Standard bin mongod exe  --config mongod cfg --service   Then just I corrected config file path to match my actual path    C  Program Files MongoDB 2 6 Standard bin mongod exe  --config  d  mongodb mongod cfg  --service

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Remember to create the database before starting the service  C   gt  C  Program Files MongoDB Server 3 2 bin mongod exe  --dbpath d  MONGODB DB 2016-10-13T18 18 23 135 0200 I CONTROL   main  Hotfix KB2731284 or later update is installed  no need to zero-out data files 2016-10-13T18 18 23 147 0200 I CONTROL   initandlisten  MongoDB starting   pid 4024 port 27017 dbpath d  MONGODB DB 64-bit host mongosvr 2016-10-13T18 18 23 148 0200 I CONTROL   initandlisten  targetMinOS  Windows 7 Windows Server 2008 R2 2016-10-13T18 18 23 149 0200 I CONTROL   initandlisten  db version v3 2 8 2016-10-13T18 18 23 149 0200 I CONTROL   initandlisten  git version  ed70e33130c977bda0024c125b56d159573dbaf0 2016-10-13T18 18 23 150 0200 I CONTROL   initandlisten  OpenSSL version  OpenSSL 1 0 1p-fips 9 Jul 2015 2016-10-13T18 18 23 151 0200 I CONTROL   initandlisten  allocator  tcmalloc 2016-10-13T18 18 23 151 0200 I CONTROL   initandlisten  modules  none 2016-10-13T18 18 23 152 0200 I CONTROL   initandlisten  build environment  2016-10-13T18 18 23 152 0200 I CONTROL   initandlisten      distmod  2008plus-ssl 2016-10-13T18 18 23 153 0200 I CONTROL   initandlisten      distarch  x86 64 2016-10-13T18 18 23 153 0200 I CONTROL   initandlisten      target arch  x86 64 2016-10-13T18 18 23 154 0200 I CONTROL   initandlisten  options    storage    dbPath   d  MONGODB DB      2016-10-13T18 18 23 166 0200 I STORAGE   initandlisten  wiredtiger open config  create cache size 8G session max 20000 eviction  threads max 4  config base false statistics  fast  log  enabled true archive true path journal compressor snappy  file manager  close idle time 100000  checkpoint  wait 60 log size 2GB  statistics log  wait 0   2016-10-13T18 18 23 722 0200 I NETWORK   HostnameCanonicalizationWorker  Starting hostname canonicalization worker 2016-10-13T18 18 23 723 0200 I FTDC      initandlisten  Initializing full-time diagnostic data capture with directory  d  MONGODB DB diagnostic data  2016-10-13T18 18 23 895 0200 I NETWORK   initandlisten  waiting for connections on port 27017   Then you can stop the process Control-C  2016-10-13T18 18 44 787 0200 I CONTROL   thread1  Ctrl-C signal 2016-10-13T18 18 44 788 0200 I CONTROL   consoleTerminate  got CTRL C EVENT  will terminate after current cmd ends 2016-10-13T18 18 44 789 0200 I FTDC      consoleTerminate  Shutting down full-time diagnostic data capture 2016-10-13T18 18 44 792 0200 I CONTROL   consoleTerminate  now exiting 2016-10-13T18 18 44 792 0200 I NETWORK   consoleTerminate  shutdown  going to close listening sockets    2016-10-13T18 18 44 793 0200 I NETWORK   consoleTerminate  closing listening socket  380 2016-10-13T18 18 44 793 0200 I NETWORK   consoleTerminate  shutdown  going to flush diaglog    2016-10-13T18 18 44 793 0200 I NETWORK   consoleTerminate  shutdown  going to close sockets    2016-10-13T18 18 44 795 0200 I STORAGE   consoleTerminate  WiredTigerKVEngine shutting down 2016-10-13T18 18 45 116 0200 I STORAGE   consoleTerminate  shutdown  removing fs lock    2016-10-13T18 18 45 117 0200 I CONTROL   consoleTerminate  dbexit   rc  12   Now your database is prepared and you can start the service using  C   gt net start MongoDB The MongoDB service is starting  The MongoDB service was started successfully

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For version 2 6 at least  you must create the  data db  and  log  folders that the mongo cfg points to  MongoDB won t do so itself  and will throw that error in response when ran as a service

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For mongoDB 3 0  You will have to set the following in the config file   logpath E  mongoDBdata log mongoDB log dbpath E  mongoDBdata db   the logpath should end with a file and not a folder

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After spend half an hour on debug     I finally found that there is single dash before the  rest  attribute

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I ran this command   C  MongoDB Server 3 4 bin gt net start MongoDB   And got this message      The service is not responding to the control function  More help is   available by typing NET HELPMSG 2186    After some trials and errors  I noticed when following the tutorial it asked me to name my file mongod conf but the command was trying to refer to mongod cfg   As soon as I corrected that name and re-run the commands    C  MongoDB Server 3 4 bin gt sc exe delete MongoDB  SC  DeleteService SUCCESS  C  MongoDB Server 3 4 bin gt sc exe create MongoDB binPath     C  MongoDB Server 3 4 bin mongod exe   --service --config   C  MongoDB Server 3 4 mongod cfg    DisplayName   MongoDB  start   auto   SC  CreateService SUCCESS  C  MongoDB Server 3 4 bin gt net start MongoDB The MongoDB service is starting     The MongoDB service was started successfully    The service started running fine

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I started following a tutorial on a blog that required MongoDB  It had instructions on downloading and configuring the service  But for some reason the command for starting the Windows service in that tutorial wasn   t working  So I went to the MongoDB docs and tried running this command as listed in the mongodb org-  The command for strting mongodb service- sc exe create MongoDB binPath     C  MongoDB bin mongod exe   --service --config   C  MongoDB bin mongodb mongod cfg    DisplayName   MongoDB  start   auto   I got this message   SC  CreateService SUCCESS  Then I ran this one  net start MongoDB  And got this message   The service is not responding to the control function   More help is available by typing NET HELPMSG 2186    I create a file named  mongod cfg  in the  C  MongoDB bin mongodb   As soon as I added that file and re-ran the command-  net start MongoDB   the service started running fine   Hope this helps

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I had made few changes in the Config start-up file  which caused this issue  When I looked in the  mongo log  file  it said      Cannot start server  Detected data files in E  Mongo data db created by storage engine  wiredTiger   The configured storage engine is  mmapv1    terminating    Resetting the storage engine back to  wiredTiger  resolved the issue for me  Hope this helps others

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Following works with MongoDB 3 6 0  Make sure you have these folders         C  mongodb data   C  mongodb data db      Then all you need are these commands         mongod --directoryperdb -dbpath C  mongodb data db --logpath C  mongodb log mongo log --logappend --service --install   net start MongoDB   mongo

[mongodb] Cannot start MongoDB as a service

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