Python tries to convert a byte-array (a bytes which it assumes to be a utf-8-encoded string) to a unicode string (str). This process of course is a decoding according to utf-8 rules. When it tries this, it encounters a byte sequence which is not allowed in utf-8-encoded strings (namely this 0xff at position 0).
Since you did not provide any code we could look at, we only could guess on the rest.
From the stack trace we can assume that the triggering action was the reading from a file (contents = open(path).read()). I propose to recode this in a fashion like this:
with open(path, 'rb') as f:
contents = f.read()
That b in the mode specifier in the open() states that the file shall be treated as binary, so contents will remain a bytes. No decoding attempt will happen this way.