[html] iframe refuses to display

It means that the http server at cw.na1.hgncloud.com send some http headers to tell web browsers like Chrome to allow iframe loading of that page (https://cw.na1.hgncloud.com/crossmatch/) only from a page hosted on the same domain (cw.na1.hgncloud.com) :

Content-Security-Policy: frame-ancestors 'self' https://cw.na1.hgncloud.com
X-Frame-Options: ALLOW-FROM https://cw.na1.hgncloud.com

You should read that :