Mailto links do nothing in Chrome but work in Firefox

Question

It seems like the mailto links we re embedding in our website fail to do anything in Chrome  though they work in Firefox   Simple example here  http   jsfiddle net wAPNH    lt a href  mailto test test com  gt hi this is a test lt  a gt    Do we need to do something special to enable mail links in Chrome

User · Answer

Fix that worked for me since my Protocol handlers was empty

https://productforums.google.com/forum/#!topic/gmail/CQMCGRvyhCM

See redfish43 reply , to sum up

For mailto: - Make sure you are logged in to Gmail and the active window is your main Gmail page (or nothing will happen). - Copy/paste this into the address bar:

javascript:navigator.registerProtocolHandler("mailto","https://mail.google.com/mail/?extsrc=mailto&url=%s","Gmail")

Add the javascript: to the front again if needed, because when you pasted it, Chrome probably trimmed everything before and including the colon. Then hit enter.

When popup window opens click on "Allow"

User · Answer

You can try going to chrome   settings handlers and set value for mailto  to none instead of gmail

User · Answer

I had the same problem  The problem  by some strange reason Chrome turned himself as the default tool to open a mailto  link   The solution  put your mail client as the default app to open it  How to   http   windows microsoft com en-nz windows change-default-programs 1TC windows-7  Good luck

User · Answer

I just had the same issue  Creating a function solved the problem   lt script gt      function sendEmail                    window location    quot mailto test test com quot          lt  script gt    lt a onclick  quot sendEmail    quot  gt hi this is a test lt  a gt

User · Answer

This is browser settings specific  i e  it will behave differently depending on the user s browser settings  The user can change how mailto  links behave in chrome by visiting chrome   settings handlers  or Chrome Settings- gt Content Settings- gt Manage Handlers     If  email  is not listed on that page  then see this answer regarding how to proceed

User · Answer

I found this answer on a Google forum that has worked me  In the footnotes it mentions  googleapps exe  - I don t have this and it has still worked  Simply follow the instructions below but close down all applications before making changes to the Registry  Also I saved the existing value just in case it didn t work     Simply type  run  in your search bar  then type  regedit  then travel to    HKEY LOCAL MACHINE SOFTWARE Classes mailto shell open command     edit  double click    Default   to     C  Program Files  x86  Google Google Apps googleapps exe  --domain  --mailto google com   1     That s it  Save and close it and it should work beautifully    Using this method prevents you from having to download the GMail Notifier  which for those of us with GTalk don t need since it does it for us  I m not sure why Google can t solve this issue easily   i ve heard Google Apps haven t been tested fully on Windows 7 but it s obvious the same tag works with it    Note  The only thing with this solution is you need to have the googleapps exe file on your machine  I believe I got it with my free GooglePack from their site which has now been discontinued  I tried searching the net for a way to download it but weirdly enough it seems it s reserved only for Businesses now and there is no download link available from the web because everyone who has it streamed it using the google updater   Odd  Anyway good luck

User · Answer

I also experienced this issue  and eventually tracked it down to the fact that my link was within an iframe  and my web app uses https  Chrome was blocking it due to this  Chrome would open other mailto links outside of the iframe    In mailto link not working within a frame chrome  over https   kendsnyder mentioned simply changing    lt a href  mailto      gt email lt  a gt    to    lt a target   top  href  mailto      gt email lt  a gt    Voila  problem solved  That mailto link now works in all browsers

User · Answer

Use Chrome  invite troubles  - Anonymous   Just a symbolic reference   Well  Chrome is notoriously famous for a lot of default security-enabled utilities  and that s where your problem originates from    This can  however  be undone by  setting the default email client   as the default email client is unset   or by setting up the default handler under  chrome   settings handlers   by default  it s set to  Ignore

User · Answer

You need to allow gmail to install the service handler for mailto protocol   1  go to gmail  2  click the small rhombus icon at the end of address bar  screenshot   3  enjoy

User · Answer

I solved the problem using this code    x000D   x000D       x000D   lt button onclick  email    gt Contact me   lt  button gt   x000D   x000D   lt script gt  x000D  function email     x000D      var str   window open  mailto aaaaaa aaaaaa net     blank    x000D    x000D   lt  script gt  x000D   x000D   x000D    It worked for me like a charm

User · Answer

Please check it this   This is working in chrome and all browser    lt a href  mailto test test gmail com  gt Test lt  a gt    try and working in great

User · Answer

The usual  lt a href  mailto hi hi com  gt  lt  a gt  should work  but remember you must have a default email program set on your computer  For ex  I m using Ubuntu 14 04 and the default email is thunderbird  which works fine

User · Answer

In my case  chrome was associated as MAILTO protocol in Windows 10    I changed the association to Outlook using  Default Programs  -   Associate a file type or protocol with a program     MAILTO is way below in the list  This screenshot may help

User · Answer

This is because chrome handles the mailto in different way  You can go to chrome   settings handlers and make sure that which is the default handler  In your case it will be none  i e  not listed   Now go to gmail com  You should see something like this when you click on the button beside the bookmark button     If you wish to open all email links through gmail then set  Use Gmail   Now when you click on mailto button  chrome will automatically opens in gmail

User · Answer

On macOS check also the Mail app settings  which App is selected as default email App   associated with mailto  links   If you ever clicked that notification on Gmail  which allows to open links in Gmail instead your App - and after this reset the Chrome handler  you have to edit this manually in your Mail app Settings

User · Answer

Another solution is to implement your own custom popup form user control that will be universally interpreted across all browsers   Granted this will not leverage the  mailto  out of the box capabilities   It all depends on what availability adherence you are working against   Unfortunately for myself - the mailto needed to be available to everyone by default without  inconveniencing the client    Your decision ultimately

User · Answer

You can use like this also    lt a href  javascript void 0    onclick  javascript window location href  mailto info example com   return false   gt info example com lt  a gt    I think this is best way to resolved for chrome issues   Thanks

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