First I would like to thank Rose who was willing to help us, but your answer could solve the problem on a computer, but in others there was what was done could not always connect gets error 720. After much searching and contact the Microsoft support we can solve. In Device Manager, on the View menu, select to show hidden devices. Made it look for a remote Miniport IP or network monitor that is with warning of problems with the driver icon. In its properties in the details tab check the Key property of the driver. Look for this key in Regedit on Local Machine, make a backup of that key and delete it. Restart your windows. Reopen your device manager and select the miniport that had deleted the record. Activate the option to update the driver and look for the option driver on the computer manually and then use the option to locate the driver from the list available on the computer on the next screen uncheck show compatible hardware. Then you must select the Microsoft Vendor and the driver WAN Miniport the type that is changing, IP or IPV6 L2TP Network Monitor. After upgrading restart the computer.
I know it's a bit laborious but that was the only way that worked on all computers.