[windows-8.1] Windows 8.1 gets Error 720 on connect VPN

Based on the Microsoft support KBs, this can occur if TCP/IP is damaged or is not bound to your dial-up adapter.You can try reinstalling or resetting TCP/IP as follows:

  • Reset TCP/IP to Original Configuration- Using the NetShell utility, type this command (in CommandLine): netsh int ip reset [file_name.txt], [file_name.txt] is the name of the file where the actions taken by NetShell are record, for example netsh hint ip reset fixtcpip.txt.

  • Remove and re-install NIC – Open Controller and select System. Click Hardware tab and select devices. Double-click on Network Adapter and right-click on the NIC, select Uninstall. Restart the computer and the Windows should auto detect the NIC and re-install it.

  • Upgrade the NIC driver – You may download the latest NIC driver and upgrade the driver.

Hope it could help.