How to resolve The requested URL was rejected Please consult with your administrator error

Question

I have a ASP application  On click of a particular link  some VB scripts are executed and an ASP page is to be shown  but instead I get a screen that says      Information Not Available    The requested URL was rejected  Please consult with your administrator    Your support ID is  XXXXXXXXXXXXXXXXXXXXXX    The IIS and event viewer logs do not show any error message   This happens only for some users  but works fine for other users   What are the possible causes for this error

User · Answer

Encountered this issue in chrome  Resolved by cleaning up related cookies  Note that you don t have to cleanup ALL your cookies

User · Answer

It is not related with Firewall  I had the same issue accessing from office and from mobile  I cleaned the cookies and worked fine  You can read more at https   support google com chromebook answer 1085581 hl en

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I have faced the same issue using Google Chrome browser  Same website was opening normally using the incognito mode and different browsers  At first  I cleared cached files and cookies over the past 24 hours  but this didn t help     I realized that my first visit to the website was during the past 10 days  So  I cleared cached files and cookies over the past 4 weeks and that resolved the problem  Note  I didn t clear my browsing history data

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I found the issue  This is a firewall message and an error was occurring in the VB script due to wrong data in database  but the error was not logged caught properly

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I was able to resolve my clearing my cookies and cache

User · Answer

Your http is being blocked by a firewall from F5 Networks called Application Security Manager  ASM   It produces messages like       Please consult with your administrator     Your support ID is  xxxxxxxxxxxx   So your application is passing some data that for some reason ASM detects as a threat  Give the support id to you network engineer to learn the specific reason

[asp-classic] How to resolve "The requested URL was rejected. Please consult with your administrator." error?

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